Privacy Statement

Effective: February, 12th 2014

J. SPARGO & ASSOCIATES, INC. respects the privacy of its customers and other visitors to its website. J. SPARGO & ASSOCIATES, INC. strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, J. SPARGO & ASSOCIATES, INC. has implemented the following policy which to govern J. SPARGO & ASSOCIATES, INC.'s relationship with you in relation to this website.

This privacy statement covers the site www.jspargo.com

If users have questions or concerns regarding this statement, they should contact our Customer Service Department via email info@jspargo.com , by telephone at (703) 631-6100, or by postal service at the following address:

J. SPARGO & ASSOCIATES, INC.
ATTN: Customer Service
11208 Waples Mill Rd, Suite 112
Fairfax, VA 22030

What Information Does J. SPARGO & ASSOCIATES, INC. Collect?

Data J. SPARGO & ASSOCIATES, INC. collects are used only to help its clients better serve its customers. It is our policy to collect and store only personal information that our customers and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

From General Users

J. SPARGO & ASSOCIATES, INC. does not collect any personal information from users browsing its website. Users of the public areas of J. SPARGO & ASSOCIATES, INC.'s website browse anonymously. For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our Web page. The e-mail addresses of those who communicate with us via e-mail will not be shared with other companies or marketing agencies.

From J. SPARGO & ASSOCIATES, INC., Conference Registrants, and Other Customers

J. SPARGO & ASSOCIATES, INC. asks other users to provide their name, organization name, business phone, and e-mail. Credit card information is collected from an individual when registering for an educational course, or event, or purchasing other goods or services. These data are submitted voluntarily. Similar information may be submitted to J. SPARGO & ASSOCIATES, INC. through conference or seminar registrations, publication orders, and subscriptions. Additionally, for some emails sent in HTML format by J. SPARGO & ASSOCIATES, INC. to its customers, J. SPARGO & ASSOCIATES, INC. may collect specific information regarding what the recipient does with that email. For those emails, J. SPARGO & ASSOCIATES, INC. may monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user's "click", a message number, name of the list from which the message was sent, tracking URL number, and destination page. J. SPARGO & ASSOCIATES, INC. will only use this information to enhance its services and distribution of those services to its customers. This information will not be distributed in any other manner without user consent.

How does J. SPARGO & ASSOCIATES, INC. use Cookies?

A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies used on our websites do not contain personally identifiable information. We use session based cookies, which terminate when the browser is closed.

All cookies generated by activities with the J. SPARGO & ASSOCIATES, INC. sites terminate when the browser is closed.

How does J. SPARGO & ASSOCIATES, INC. Use Data Collected?

J. SPARGO & ASSOCIATES, INC. uses information voluntarily submitted by members and other customers in the following ways:

J. SPARGO & ASSOCIATES, INC. Member Services and Products

J. SPARGO & ASSOCIATES, INC. and its direct subsidiaries use data collected and provide requested services (i.e., courses and events.) In addition this information may be used to improve J. SPARGO & ASSOCIATES, INC. web content; to develop new products and services. Information we collect is used to improve the content of our Web page, and will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our web site. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address info@jspargo.com Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by email. Please provide us with your name and phone number.

Disclosures to Third Parties

J. SPARGO & ASSOCIATES, INC. does not sell customer information to anyone. Customer personal information is not shared with third parties other than those acting as agents of this organization and as directed by J. SPARGO & ASSOCIATES, INC. For example, a third party may act as our agent, acting as event registration manager for J. SPARGO & ASSOCIATES, INC. events. Therefore if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of J. SPARGO & ASSOCIATES, INC. may collect event registration information for the purpose of managing the event on behalf of J. SPARGO & ASSOCIATES, INC.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Consent to Use Personal Information

For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), and in compliance with the EU "safe harbor" privacy framework that the Department of Commerce has negotiated with the European Commission, J. SPARGO & ASSOCIATES, INC. or its agents must store, host and otherwise process the information (including personal data) supplied by the user when registering for this website. J. SPARGO & ASSOCIATES, INC. may send such data outside the European Economic Area for processing. Voluntary provision of information to J. SPARGO & ASSOCIATES, INC. International will be considered consent for J. SPARGO & ASSOCIATES, INC. to use that information in the manner and for the purposes stated above. For issues regarding the EU Safe Harbor privacy program that cannot be resolved by contacting our Customer Service Center, users may contact the EU_Data_Protection_ Authorities for dispute resolution.

Credit Card Account Information

J. SPARGO & ASSOCIATES, INC. does not disclose credit card account information provided by its customers. When customers choose to pay using their credit cards, J. SPARGO & ASSOCIATES, INC. submits the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

How can users access information they have submitted through the website?

Customers of J. SPARGO & ASSOCIATES, INC. including event registrants and other non-member users can gain access to their data for review and correction by contacting the Customer Service Center by email, or by telephone at (703) 631-6100.

How is the data protected after it is received by the site?

The data collected on the site is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to the database is restricted to those employees that are responsible for collecting the data and those whose duties require them to use the data.

What Means of Redress Are Available?

If any user suspects J. SPARGO & ASSOCIATES, INC. has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email at info@jspargo.com or by calling (703) 631-6100. If, after contacting our Customer Service Center, the user continues to be dissatisfied with J. SPARGO & ASSOCIATES, INC.'s handling of their personal information, our CIO should be contacted by email john.baker@jspargo.com or by calling (703) 631-6100.

For issues regarding the EU Safe Harbor privacy program that cannot be resolved by contacting our Customer Service Center or the CIO, users may contact the EU_Data_Protection_ Authorities for dispute resolution.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.