Privacy Statement


Effective: February, 12th 2014

SPARGO respects the privacy of its customers and other visitors to its website. SPARGO strongly believes that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, SPARGO has implemented the following policy which to govern SPARGO's relationship with you in relation to this website.

This privacy statement covers the site www.spargoinc.com

If users have questions or concerns regarding this statement, they should contact our Customer Service Department via email info@spargoinc.com , by telephone at (703) 631-6100, or by postal service at the following address:

SPARGO
ATTN: Customer Service
11208 Waples Mill Rd, Suite 112
Fairfax, VA 22030

What Information Does SPARGO Collect?

Data SPARGO collects are used only to help its clients better serve its customers. It is our policy to collect and store only personal information that our customers and visitors knowingly provide. If our privacy policies change, we will notify all users by e-mail or a special announcement placed on the website.

From General Users

SPARGO does not collect any personal information from users browsing its website. Users of the public areas of SPARGO website browse anonymously. For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible). We collect only the domain name, but not the e-mail address of visitors to our Web page. The e-mail addresses of those who communicate with us via e-mail will not be shared with other companies or marketing agencies.

From SPARGO, Conference Registrants, and Other Customers

SPARGO asks other users to provide their name, organization name, business phone, and e-mail. Credit card information is collected from an individual when registering for an educational course, or event, or purchasing other goods or services. These data are submitted voluntarily. Similar information may be submitted to SPARGO through conference or seminar registrations, publication orders, and subscriptions. Additionally, for some emails sent in HTML format by SPARGO to its customers, SPARGO may collect specific information regarding what the recipient does with that email. For those emails, SPARGO may monitor whether a recipient subsequently clicks through to links provided in the message. Other information collected through this tracking feature includes: email address of a user, the date and time of the user's "click", a message number, name of the list from which the message was sent, tracking URL number, and destination page. SPARGO will only use this information to enhance its services and distribution of those services to its customers. This information will not be distributed in any other manner without user consent.

How does SPARGO use Cookies?

A cookie is a piece of data stored on the user's computer tied to information about the user. Cookies used on our websites do not contain personally identifiable information. We use session based cookies, which terminate when the browser is closed.

All cookies generated by activities with the SPARGO sites terminate when the browser is closed.

How does SPARGO Use Data Collected?

SPARGO uses information voluntarily submitted by members and other customers in the following ways:

SPARGO Member Services and Products

SPARGO and its direct subsidiaries use data collected and provide requested services (i.e., courses and events.) In addition this information may be used to improve SPARGO web content; to develop new products and services. Information we collect is used to improve the content of our Web page, and will be disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our web site. If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the address info@spargoinc.com Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by email. Please provide us with your name and phone number.

Disclosures to Third Parties

SPARGO does not sell customer information to anyone. Customer personal information is not shared with third parties other than those acting as agents of this organization and as directed by SPARGO For example, a third party may act as our agent, acting as event registration manager for SPARGO events. Therefore if a user registers for an event, they may be directed to an event specific website. A third party acting on behalf of SPARGO may collect event registration information for the purpose of managing the event on behalf of SPARGO

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.

Consent to Use Personal Information

For the purposes of the Data Protection Act(s) 1984 and 1998 (as applicable), and in compliance with the EU "safe harbor" privacy framework that the Department of Commerce has negotiated with the European Commission, SPARGO or its agents must store, host and otherwise process the information (including personal data) supplied by the user when registering for this website. SPARGO may send such data outside the European Economic Area for processing. Voluntary provision of information to SPARGO International will be considered consent for SPARGO to use that information in the manner and for the purposes stated above.

U.S. – EU Safe Harbor Privacy Statement

SPARGO complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. SPARGO has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program please visit http://www.export.gov/safeharbor/. If there is any conflict between the policies in this privacy policy and the Safe Harbor Privacy Principles, the Safe Harbor Privacy Principles shall govern.

For personal information of employees, consumers, healthcare professionals, medical research subjects and investigators, customers, investors, and government officials that SPARGO receives from the European Economic Area, SPARGO has committed to handling such personal information in accordance with the Safe Harbor Principles. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce’s Website at http://export.gov/safeharbor/

Credit Card Account Information

SPARGO does not disclose credit card account information provided by its customers. When customers choose to pay using their credit cards, SPARGO submits the information needed to obtain payment to the appropriate clearinghouse. All sensitive data, such as credit card information, is transmitted via SSL encryption.

How can users access information they have submitted through the website?

Customers of SPARGO including event registrants and other non-member users can gain access to their data for review and correction by contacting the Customer Service Center by email, or by telephone at (703) 631-6100.

How is the data protected after it is received by the site?

The data collected on the site is maintained in databases that are housed on equipment stored in secure, limited access facilities. Access to the database is restricted to those employees that are responsible for collecting the data and those whose duties require them to use the data.

What Means of Redress Are Available?

If any user suspects SPARGO has handled its personal information in a manner that does not comply with this privacy statement, please contact us by email at info@spargoinc.com or by calling (703) 631-6100. If, after contacting our Customer Service Center, the user continues to be dissatisfied with SPARGO's handling of their personal information, our CIO should be contacted by email john.baker@spargoinc.com or by calling (703) 631-6100.

SPARGO has further committed to refer unresolved privacy complaints under the US-EU and US-Swiss Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.


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Contact Information

11208 Waples Mill Road, Suite 112
Fairfax, VA 22030
703-631-6200 or 800-564-4220
703-818-9177 (fax)
sales@spargoinc.com

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